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Erik-Jan Klijn, general manager: “We always enter into extensive discussions with the customer to determine their exact requirements. As soon as these are clear we assign the correct people and resources to achieve these goals, always keeping in mind the human side of automation.” |
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Bart Bossers, consultancy and sales: “A customer is someone we can help to achieve his goals. That’s when, in my opinion, the business relationship starts – not just when he or she buys something.” |
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Bas Dijkhuizen, technology and implementation: “Standard solutions don’t work in ICT; after all, every organisation is unique. However building from components of proven technology within a tailor made solution does work.” |